Policy on Returns and Refunds

Giving a 15-day money-back promise makes us happy. However, if you buy one specific piece and submit the request online, this is legal. To ensure you are totally satisfied with your purchase, we strongly advise you to install and test the devices within 15 days of delivery.

Please let us know if there is a request error or damage within 48 hours of the delivery date. For any discounts, you must essentially return the entire item in its original packing, including all decorations. Within 7 working days, refunds will be issued.

Devices must be in excellent condition and be exactly as they were when first delivered in order to qualify for a refund.

Guaranteed Money-Back for 15 Days

A 15-day money-back guarantee starting on the installation date is something we are happy to offer. In order to ensure that you are totally satisfied with your purchase, we strongly advise you to introduce and test the devices within 15 days of receiving them.

Claims

If it's not too much bother, return the item promptly for exchange or testing if you believe you received a damaged or insufficient item or, alternatively, if the item stops functioning correctly after installation. We will give you a repaired device for free if a device is deemed to be defective. Any tragedy or damage to the things during delivery from your location is not our responsibility.